Toy Trains N’ More. With Our 100% Satisfaction Guarantee. Steam Locomotive & Tender. Die Cast Engine Body. Please Review Pictures & Video. Tested, No missing pieces, Ready to run. Steam Engine & Tender. Please review pictures & Video. Remote Forward and Reverse. Non-Operating Electronic Mighty Sound of Steam with scratchy sound. Operating Coupler on Tender. Metal Wheels & Axles. Wheels, chassis, and rollers have faint marking from usage. There are some faint scratches on the tender body. There are a few specs of paint missing from the locomotive body and underbody, leaving gray dots in its place. There are two spots on the stripe where the paint scraped and smeared. All Functions Tested, Runs well, Whistle sound is broken and does not function, sound is scratchy, Please Review Pictures & Video. If you open an return request you will likely have to drop the item off at the Post Office. We would like to save you this hassle if at all possible. Hitting the now limiting “Request” button. One Example: If you disagree with an items Condition Grading in our listing once you receive it, and you want to keep the item for a FAIR price, we will work with you. Many Sellers (not all) will make things right when given the opportunity! Toy Trains’N’ More. Toy Trains’N’ More – FULL details are expanded upon below. 2- If you need more pictures or information, please ask. We can also supply 4k Ultra-HD Video of engines and higher dollar items upon request in most cases. If we have made an error, we will work with you to resolve it. Therefore, please be very careful when you open items. We over-pad/pack our items, please be careful when removing layers of bubblewrap and other packing materials. We do not have viability into how you pay. We will do all we can on our side to support you, and will complete our required actions as fast as possible. 5- Attention Ethically Challenged: We will pursue charges against you if you try to steal, scam or rip us off. DO NOT COMMIT A FELONY OVER A TOY TRAIN. We will also pursue charges for Misdemeanor offenses against us. Scammers, find somewhere else to steal from. Honest folks, the above does not apply to you. We have top rated customer service and are very easy to work with and fair, but we will not be extorted in any situation. This is rare, but mistakes and accidents can happen, but we 100% stand behind or errors. 9- Please do not ask us to break-up factory sets, or to break-up things like an Engine and Tender. We are flexible and offer bulk discounts. Ask this of other sellers also!!! We are always happy to hear from our return customers. A very large percentage of our sales are to Repeat Buyers. If you have questions related to our Service Center, such as Service or repair work, control system and sound upgrades, or any questions you might have, please reach out to us. Please Give Us the Chance to Make Any Mistake Right! PLEASE DO NOT LEAVE NEGATIVE OR NEUTRAL FEEDBACK UNTIL WE HAVE HAD A CHANCE TO MAKE THINGS RIGHT; YOU WILL GET MUCH MORE FROM US IF YOU RESPECT US, AND WORK WITH US TO MAKE THINGS RIGHT VS. If there is an issue, we will stand behind it 100%, we are more than fair and will make sure you are happy. Thank you for looking at our item. Our Train Grading using the TCA Condition Scale is provided for your convenience ONLY. C-9 and C-10 items ARE NEW if we represent them as such. PLEASE DO NOT OPEN A REQUEST OR LEAVE FEEDBACK UNTIL WE HAVE HAD A CHANCE TO MAKE THINGS RIGHT. This policy is designed for HONEST PEOPLE who have a REAL issue with one of our items. We do our very best to make sure items we sell are in proper working order and have been represented 100% accurately. If you are an honest and rational person you will be 100% satisfied with Toy Trains’N’ More. Condition of Trains and Accessories. We are train buyers, operators and collectors also – Over the years we’ve learned the hard way that pricing is just one of many factors! If something looks too good to be true, it probably is. Service on Train Engines: Please factor in if an Engine or Train has been Fully Serviced when comparing pricing, a professional servicing of an engine at a qualified Service Center adds performance, looks, value and life to the engine or train! We Do Not Test Factory Sealed, NEW IN BOX or otherwise never opened before items, unless specifically specified that we have. Keep all packaging, re-pack train/item and we will send you a return label. You having to deal with the manufacture. We want you as a happy long-term customer, not just for a single sale of an item! Earning a customer and your repeat business is our objective, and we will do everything we can to make this happen. We can usually work something out. All of our items are packaged to safely survive at least a 10 foot fall onto concrete. We are easy to work with. We will do our best to get you trains and train items you want for a fair price all around! We have a great deal of repeat customers. We want more repeat customers, LIKE YOU. The only way to do that is to treat people right, be fair, provide prime items, a wide range of items, and of course always be honest. Thank you again for looking at our item! For our other items, more trains are added daily.
